Consultation on social security benefits take-up

Date: 8th October 2019
Category: Disability, Basic Health and Welfare, Social security


Closing date: 21st October 2019

The Scottish Parliament's Social Security Committee has launched an inquiry into take-up improvement for both reserved and devolved social security benefits.

The responses to the inquiry are expected to help the Committee explore what is known and what is still not known about unclaimed social security benefits, as well as what can be learned from previous efforts to promote take-up.

The Committee is asking for views on any of the following questions:

  • What is known about how much is unclaimed and why?
  • What are the gaps in knowledge/research and how can they be improved?
  • How can the administration of benefits be improved to maximise take-up?
  • How far is it possible for technology to create a more automated system, that uses information gathered for other reasons to award benefits automatically?
  • What can be learnt from previous campaigns to increase take-up?
  • Are different approaches required for different benefits and different client groups?
  • What kinds of eligibility criteria ensure better take-up?
  • How might the development of Scottish social security impact on take-up of both reserved and devolved benefits?

Read the call for views and submit your response, here.